Research by the Uptime Institute, shows outage are common, costly and preventable. The report, published in June 2018, shows half of companies has had a power outage in the last three years. Expensive outages: costs are regularly over $250,000. This is against the odds since utility companies publicly announce availabilities of over 99.9%. Even more disturbing: the number of operators reporting outages are increasing.
The most common reason for an outage is on-site power: 33% of respondents has had at least one failure during last year. Network failures account for 30%, while IT or software errors are to blame in 28% of the reported cases. Outsourcing the data center doesn’t seem to help: 31% of the respondents reported failures in the last year.
Big numbers that have big impact. We at Datacenter.com are proud of our 100% up-time since the start of our AMS1 data center, even though the surrounding area in Amsterdam has seen several power outages. We achieve this by using the latest technology and we’re not afraid of investing in an even more reliable setup for your needs.
A good example of us striving for only the best, is our 2N architecture. Most data centers still use N+1, where N is the amount required for operation. N+1 means the system has one backup. But what’s better than having a backup? A double setup. All power, network and cooling systems are redundant and should anything happen to any component, there’s an exact copy available to take over. You might ask what the difference is, both N+1 and 2N have a backup. The best way to look at it, is a spare tire in a car. You could have one that will get you home, but limits your speed to 50 Mph (N+1). The other option is an exactly equal tire that you can use as if nothing happened (2N).
The Uptime Institute report shows the higher quality of 2N setups: about 50% more failures are reported when using an N+1 architecture. When reliability is key, 2N is the only solution that should be used.
Think about your own organization: how much would downtime cost you. Imagine an availability of 99%. This already means 87,6 hours per year data can’t be used. At a company with 250 employees, and an average wage of $35 per hour, this means $766.500 per year. 99.9% availability will save you almost $700,000, money well invested.
Key findings of the report:
- IT service and data center outages around the world are not only common, suggesting most SLAs are very often broken, and that outages may actually be increasing;
- The biggest cause of IT service outage is a data center power outage, closely followed by network problems, and then by an IT system failure;
- 41 survey respondents reported an outage that had cost over $1 million. One outage cost over $50 million.
- Most data center managers think that extending the life of a data center increases both risks and operating costs;
- Many organizations have little understanding of the likely financial and overall business impact of particular IT service failures, nor have they carefully assessed the particular risks they face.
Come visit our data center in Amsterdam and we’ll explain you how we keep your data online, all the time.